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	<title>Scanlon Leadership Network</title>
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	<link>http://www.scanlon.org</link>
	<description>Where the best ideas come together</description>
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		<title>Culture and Leadership Summit, People, Power and Progress on Tuesday, May 25, 2010</title>
		<link>http://www.scanlon.org/culture-and-leadership-summit-people-power-and-progress-on-tuesday-may-25-2010/</link>
		<comments>http://www.scanlon.org/culture-and-leadership-summit-people-power-and-progress-on-tuesday-may-25-2010/#comments</comments>
		<pubDate>Fri, 14 May 2010 17:05:39 +0000</pubDate>
		<dc:creator>Scanlon Leadership Network</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.scanlon.org/?p=56</guid>
		<description><![CDATA[Creating and maintaining a culture of excellence is now understood as  being the key to organizational longevity and prosperity. This is how  you keep your employees engaged, and all pulling in the same direction &#8211;  the direction that your company has targeted.
The Scanlon Leadership Network and Scanlon Foundation, in partnership  with [...]]]></description>
			<content:encoded><![CDATA[<p>Creating and maintaining a culture of excellence is now understood as  being the key to organizational longevity and prosperity. This is how  you keep your employees engaged, and all pulling in the same direction &#8211;  the direction that your company has targeted.</p>
<p>The Scanlon Leadership Network and Scanlon Foundation, in partnership  with Southwest Michigan First, have come together with Winning  Workplaces to bring you an experience like none other, one that will  teach you to leverage other’s experiences into winning practices.</p>
<p>You will hear and see the very real results of having an outstanding  corporate culture in the keynote and a series of relevant panel  discussions, and learn from real world examples.</p>
<h3>
<hr />Featuring Keynote Speaker<br />
Gaye  van den Hombergh, President, Winning Workplaces</h3>
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<td><a href="http://www.scanlon.org/wp-content/uploads/2010/05/Gaye-van-den-Hombergh-President-Winning-Workplaces.gif"><img title="Gaye van den Hombergh,  President, Winning Workplaces" src="http://www.scanlon.org/wp-content/uploads/2010/05/Gaye-van-den-Hombergh-President-Winning-Workplaces.gif" alt="Gaye van den Hombergh, President, Winning Workplaces" width="200" height="188" /></a></td>
<td>Winning Workplaces is a  not-for-profit organization founded  by one  of  the  families who owned  auto parts manufacturer Fel-Pro,  Inc.,  which  was  nationally recognized  for its innovative people  practices  and   outstanding financial  performance. Fel-Pro was on  Fortune’s 1998  “100  Best Companies to Work  for in America” list.The  founding family firmly believes that Fel-Pro’s longstanding  commitment  to positive people practices contributed significantly to  its consistent   success in outperforming industry financial benchmarks  and in winning    its major customers&#8217; highest service awards.</td>
</tr>
<tr>
<td colspan="2">Keynote Gaye van den Hombergh, President  of Winning   Workplaces, will   lay out the strategy and techniques for  creating and   maintaining an   excellent organizational culture, based on  data   compiled and published   in the Wall Street Journal’s “Top Small  Places   to Work”. This is a perfect opportunity for you to learn from the    best.</td>
</tr>
</tbody>
</table>
<h3>
<hr />Agenda</h3>
<table border="0">
<tbody>
<tr>
<td>8:00 &#8211; 8:30<br />
8:30 &#8211; 8:45<br />
8:45 &#8211;  10:00<br />
10:15 &#8211; 11:45<br />
12:00 &#8211; 1:15<br />
1:15 &#8211; 2:15<br />
2:30 &#8211; 3:30<br />
3:45  &#8211; 4:00<br />
4:00 &#8211; 5:00</td>
<td>Registration and Continental  Breakfast<br />
Welcome and Opening Comments<br />
Keynote Presentation &#8211; Gaye  van den Hombergh, Winning Workplaces<br />
Panel Session: Controlling  Costs Through Engagement<br />
Lunch Keynote and Small Group Exercise:  Compelling Issues in Workplace   Culture<br />
Panel Session: Leadership  from the Ground Up<br />
Panel Session: The Impact of Social Media on your  Future<br />
Scanlon Leadership Network &#8211; Moving Into the Virtual Future<br />
Scanlon  Stewardship, Frost Beacon and Best Practices Awards Ceremonies</td>
</tr>
</tbody>
</table>
<h3>
<hr />Conference Site and Lodging</h3>
<p><strong>Radisson Plaza Hotel  and Suites Kalamazoo MI — <a href="http://www.radissonkz.com/" target="_blank">www.radissonkz.com</a><br />
100 West Michigan Avenue  Kalamazoo, MI 49007 (Corner of Michigan Ave.  and Rose St.) Phone  269.343.3333</strong></p>
<p>Radisson Plaza Hotel and Suites has earned  12 AAA Four-Diamond  Awards establishing it as one of the premiere hotels  and conference  centers in the Midwest. Containing 4 exceptional dining  options and 5  specialty retail shops, this urban resort is ideally  located in the  heart of Kalamazoo’s thriving arts, entertainment and  dining district.</p>
<p><strong>Reservations Deadline: April 25 Room  Block Price: $120 + tax</strong></p>
<p>All participants are responsible  for making and paying for their own  lodging. Rooms are available on a  first come first served basis. After  April 25 all rooms will be released  to the general public. When  calling in reservations, be sure to  indicate that you are with the  Scanlon Leadership Network group. You may  also register online by  visiting www.radissonkz.com and clicking on the  “Make a Reservation”  link. You MUST enter the Promotional Code “SCAN”  to receive the special  rate and credit our block.</p>
<h3>
<hr />Thank you to  our sponsors and supporting  organizations</h3>
<div><a href="http://www.scanlon.org/wp-content/uploads/2010/05/culture-leadership-summit-sponsors.jpg"><img title="Culture and  Leadership Summit Sponsors" src="http://www.scanlon.org/wp-content/uploads/2010/05/culture-leadership-summit-sponsors.jpg" alt="Culture and Leadership Summit Sponsors" width="585" height="264" /></a></div>
<div><span style="color: #ffffff;"> &#8211; </span></div>
<h3>
<hr style="width: 100%;" />Panel Sessions</h3>
<p><strong><span style="text-decoration: underline;">Controlling Costs Through  Engagement</span></strong></p>
<p><strong>HUMANeX</strong></p>
<p>Do you ever  wonder how—or if—you will achieve your potential in your  workplace? At  the core of this question and<br />
powerful lifelong pursuit is:</p>
<ul>
<li>A  commitment to the discovery and development of your individual  talents,  combined with:</li>
<li>An organizational culture guided by a core value  to impact others  in a positive and sustainable way, one that is driven  by a focus on  relationships, growth, high standards, and continuous  learning.  President and CEO Brad Black will guide you through the  process of  achieving these goals.</li>
</ul>
<p><strong>The Studio</strong><br />
Corporate  wellness programs have been found to cut costs and increase   productivity. Find out why healthier employees save a company money and   how to find a wellness program that will make the greatest impact.   Presented by Stacie Kryszak of The Studio: A Personal Health Path. The   Studio provides corporate wellness consulting, personal training, and   wellness seminars. We believe in empowering people with knowledge to   help them create better health in their lives.</p>
<p><strong> </strong></p>
<hr /><strong>Leadership  from the Ground Up</strong></p>
<p><strong>Front Line Leadership at  Kalamazoo Community College</strong><br />
The Mtec Center in Kalamazoo,  affiliated with KVCC, serves area  businesses by developing and  providing skills training that target  specific needs and industries.  Bill Willging worked with several area  companies to develop a Frontline  Leadership program that brings  participants from different companies  together, along with their  managers, to learn and share about leading  from the frontline. Bill has  lead many groups through this program and  will share his thoughts on  the importance of developing leadership  skills at all levels of the  company.</p>
<p><strong>Consumer’s  Credit Union Leadership Program</strong><br />
Consumers Credit Union  finds it difficult to bring Managers in from the  outside. Understanding  their unique culture is a key to becoming a  successful leader, so CCU  believes that selecting and developing new  managers from within their  ranks creates stronger leadership. Kris  Lewis, Office Development  Manager at CCU will share specifics about  their internal leadership  development program.</p>
<p><strong>Thomson-Shore, Inc. Work Team  Leader Program</strong><br />
As both a Scanlon company and a company  that embraces Lean theories and  tools Thomson-Shore needed to provide  their employee owners with  information, tools and skills that would  empower them to make  improvements and decisions within their own work  areas. To move  decision making to the front lines, closest to where the  value is  created for our customers, the Work Team Leader Program was  developed.  See how this innovative practice helps Thomson-Shore thrive.</p>
<p><strong> </strong></p>
<hr /><strong>The  Impact of Social Media on your  Future</strong></p>
<p>Chances are  good most of you are involved in Facebook, Twitter, or  some other social  media service on a personal level. But how do these  powerful  communication tools translate to the business environment?  It’s becoming  increasingly clear that companies are going to need to  get on the  social media bus or risk being left behind. Natasha Tong,  Founder of  Mindful Innovation, will show you how to get the most out of  this new  technology using real-world success stories as examples.</p>
<h3>
<hr />Luncheon  Group Activity: Compelling Issues in  Workplace Culture</h3>
<p>To get  conversations flowing and ideas generated, you will be able  to  participate in a focused small group exercise during lunch. The end   result will be that each of you will leave the discussion with a   ‘statement of intent’, i.e. a goal you will work towards achieving.   These will be collected and combined into a master document, which will   be shared with the entire group.</p>
<h3>
<hr />REGISTRATION DEADLINE — APRIL 30</h3>
<p><strong>Form  can be sent to Scanlon Leadership Network</strong><br />
2875 Northwind  Drive, Suite 121<br />
East Lansing, MI 48823 Fax: 517.332.9381<br />
Email:   <a href="mailto:majel@scanlonleader.org">majel@scanlonleader.org</a><br />
Registration can also be emailed without the form</strong></em></p>
<p><a href="http://www.scanlon.org/wp-content/uploads/2010/05/ac2010-brochure.pdf" target="_blank">Click here to download the Culture and Leadership Summit PDF and registration form &gt;</a></p>
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		<title>Leadership Network</title>
		<link>http://www.scanlon.org/leadership-network/</link>
		<comments>http://www.scanlon.org/leadership-network/#comments</comments>
		<pubDate>Wed, 12 May 2010 17:00:29 +0000</pubDate>
		<dc:creator>Scanlon Leadership Network</dc:creator>
				<category><![CDATA[About Scanlon]]></category>
		<category><![CDATA[The Three Scanlon Elements]]></category>

		<guid isPermaLink="false">http://www.scanlon.org/?p=17</guid>
		<description><![CDATA[As a member of the Scanlon Leadership Network, you will be where the  best ideas come together. You will tap into our wealth of experience as  you network with organizations that pioneered gainsharing, employee  involvement, business leadership and open-book management practices. You will be on the leading edge as you participate in [...]]]></description>
			<content:encoded><![CDATA[<p>As a member of the Scanlon Leadership Network, you will be where the  best ideas come together. You will tap into our wealth of experience as  you network with organizations that pioneered gainsharing, employee  involvement, business leadership and open-book management practices. You will be on the leading edge as you participate in our network&#8217;s Best  Practices program. The Scanlon approach opens doors to communication and removes barriers to sharing ideas. Scanlon organizations have significantly higher customer, employee and investor satisfaction. Our members have superior quality, are more productive, and are better able  to adapt to change. Because we focus on timeless principles and  processes, we are able to avoid the short-term thinking that often  undermines organizations.</p>
<p>The Scanlon Leadership Network is a  member-led nonprofit corporation. Therefore, we are able to quickly and  economically provide the tools you need to become world-class. By  drawing upon the expertise of our network, you will avoid the expense of  developing programs and the cost of mistakes and false starts. Our  approved consultants are the best in their field. Together we can save  you thousands of dollars in consulting and training fees. When you join  the Scanlon Leadership Network you become part of a tradition of  excellence that has given Scanlon organizations a distinct advantage for  more than half a century.</p>
<p>When your organization becomes a member  of the Scanlon Leadership Network, youï¿½ll be joining forces with many  of the most progressive, successful companies &#8212; each of which is  dedicated to the Scanlon Principles. Our members are frequently listed  among the best companies to work for in North America. A recent book on  the 36 best business leaders featured four with Scanlon experience. The  opportunity to network with this kind of talent is priceless. While the  sharing of ideas and experiences with world-class companies is at the  heart of the Scanlon Leadership Network, you&#8217;ll also be able to take  advantage of many other benefits designed to help you become a leader in  your industry.</p>
<p>Networking: We learn from each other and from  other world-class organizations. We provide numerous structured  networking opportunities where members freely share their leading edge  practices with each other.</p>
<p>Best Practices: Each year we collect,  evaluate, and distribute a book featuring the best ideas of our members.  Included in the book are names and contact information of members  willing to help you learn more about their practices and help you adapt  them to your organization. We recognize great ideas at an awards banquet  each year.</p>
<p>Satisfaction Surveys: A customized employee  satisfaction survey is included with your membership. This survey allows  you to assess your employees&#8217; satisfaction and benchmark with other  members.</p>
<p>Training Materials: As a member, you&#8217;ll receive free  materials to help you apply Scanlon Principles. Among them are: Team  Building, Listening Skills, Lean Manufacturing, Costing Suggestions,  Business Literacy and Leadership Programs.</p>
<p>Conference: Our  Conference is one of the oldest continuing gatherings of business people  in North America. You&#8217;ll hear world-class speakers and share thoughts  and ideas with other members. As an organizational development tool, the  conference provides an opportunity for employees at all levels of a  company to learn together and to transfer that learning back to the  workplace.</p>
<p>Newsletters: You&#8217;ll receive a regularly published  newsletter featuring information and ideas on how to make Scanlon  Principles work even better for you.</p>
<p>Web Site &amp; Resource  Library: As a member, you&#8217;ll receive a password to our award-winning web  site. Twenty-four hours a day, you&#8217;ll be able to download training  materials, plan examples, research reports and best practices. Our  office contains extensive files, books, training materials and videos  related to the Scanlon Principles.</p>
<p>Public Relations: We coordinate  speaking engagements for members. We also serve as a clearinghouse for  news media interested in gainsharing, employee involvement and open-book  management. Articles on members have appeared in many of America&#8217;s most  respected newspapers and journals.</p>
<p>Certified Consultants: We have  taken the risk out of finding good consulting help. We work with a  small group of the best independent consultants. All have successfully  installed Scanlon Plans or are proven in their field.</p>
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		<title>Vision and Mission</title>
		<link>http://www.scanlon.org/vision-and-missio/</link>
		<comments>http://www.scanlon.org/vision-and-missio/#comments</comments>
		<pubDate>Wed, 12 May 2010 16:15:06 +0000</pubDate>
		<dc:creator>Scanlon Leadership Network</dc:creator>
				<category><![CDATA[About Scanlon]]></category>
		<category><![CDATA[Scanlon Leadership Network]]></category>

		<guid isPermaLink="false">http://www.scanlon.org/?p=15</guid>
		<description><![CDATA[The Scanlon Leadership Network is a nonprofit association committed to  helping each member, from small company to multinational corporation,  become the world-class leader in its industry. The Scanlon Leadership  Network is a promoter of the Scanlon Principles to advance their  application among organizations, a provider of networking opportunities  for our [...]]]></description>
			<content:encoded><![CDATA[<p>The Scanlon Leadership Network is a nonprofit association committed to  helping each member, from small company to multinational corporation,  become the world-class leader in its industry. The Scanlon Leadership  Network is a promoter of the Scanlon Principles to advance their  application among organizations, a provider of networking opportunities  for our members, a clearinghouse of Scanlon information, and a supplier  of unique Scanlon related products and services.</p>
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		<title>Scanlon Principles</title>
		<link>http://www.scanlon.org/scanlon-principles/</link>
		<comments>http://www.scanlon.org/scanlon-principles/#comments</comments>
		<pubDate>Wed, 12 May 2010 15:15:45 +0000</pubDate>
		<dc:creator>Scanlon Leadership Network</dc:creator>
				<category><![CDATA[About Scanlon]]></category>
		<category><![CDATA[Scanlon Leadership Network]]></category>

		<guid isPermaLink="false">http://www.scanlon.org/?p=18</guid>
		<description><![CDATA[Joe Scanlon and Dr. Carl Frost developed time-tested practices and  principles that transform organization’s culture for the highest  engagement of employees in learning and effectiveness. These principles  create better business practices, providing whole organization,  executive learning and networking opportunities.
&#8220;I see the Scanlon Principles as allowing us to unleash  the tremendous [...]]]></description>
			<content:encoded><![CDATA[<p>Joe Scanlon and Dr. Carl Frost developed time-tested practices and  principles that transform organization’s culture for the highest  engagement of employees in learning and effectiveness. These principles  create better business practices, providing whole organization,  executive learning and networking opportunities.</p>
<blockquote><p>&#8220;I see the Scanlon Principles as allowing us to unleash  the tremendous energy within the company through participation&#8230; to  direct the beam toward the desired target through Principles of  identity, to constantly keep the powerful beam in tune through equity,  and to continually strengthen the beam through competence.&#8221;</p>
<p>Dwane Baumgardner, Chairman of the Board and CEO, Donnelly  Corporation</p></blockquote>
<h3>Scanlon is Based on Four Fundamental Principles and Processes</h3>
<p><strong>The First Principle is Identity</strong></p>
<p>The Principle of Identity is based on three assumptions:</p>
<ol>
<li>Change is a universal given and is our only hope.</li>
<li>A person&#8217;s performance/behavior is a consequence of how they have  been treated.</li>
<li>Every person and organization is in the process of becoming better  or worse.</li>
</ol>
<p>Scanlon leaders create Identity through a process of education. Their  curriculum includes the organization&#8217;s mandate, customers, competitive  challenges, etc.</p>
<p>Practices that support Identity: Wide sharing of information  including financial data &#8220;open-book management&#8221;, accessible leadership,  open forums, visits to customers, suppliers, and investors.</p>
<p>Questions about Identity:</p>
<ul>
<li>Is there a need to change?</li>
<li>What is the right job for me to be doing?</li>
<li>How do I know when I am doing the job right?</li>
</ul>
<hr /><strong>Participation is the Second Principle.</strong></p>
<p>Participation is defined as the opportunity, which only management  can give, and the responsibility, which only employees can accept, to  influence decisions in their areas of competence.</p>
<p>Practices that support Participation: employee involvement,  participative management, teams, flat organizations, suggestion systems.</p>
<p>Questions about Participation:</p>
<ul>
<li>Do I encourage others to make decisions?</li>
<li>Do I take the responsibility for my decisions?</li>
</ul>
<hr /><strong>Equity is the Third Principle</strong></p>
<p>Equity is defined as a genuine commitment to account for the needs of  all constituents including customers, investors, and employees.</p>
<p>The process of Equity is accountability. Scanlon leaders regularly  report the organization&#8217;s performance relative to customers, investors,  and employees needs.</p>
<p>Practices that support Equity: gainsharing, goalsharing,  profit-sharing, balanced scorecards,tracking and reporting of  performance results.</p>
<p>Questions about Equity:</p>
<ul>
<li>Are the Equity needs of all constituents in balance?</li>
<li>How do we know what organizational performances, practices,  relationships, will fulfill the Equity needs of all constituents?</li>
<li>How do we use Equity to hold ourselves and our organization  accountable?</li>
</ul>
<hr /><strong>Competence is the Fourth Principle</strong></p>
<p>Competence is defined as the ability to respond to the constant  demand for improvement and change. It requires a commitment to be in a  state of becoming something that you never were before.</p>
<p>Practices that support Competence: training, development, job  enlargement, Learning Organizations.</p>
<p>Questions about Competence:</p>
<ul>
<li> Am I willing to help others become more competent?</li>
<li>Am I willing to commit to make myself better every day?</li>
</ul>
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		<title>Foundation</title>
		<link>http://www.scanlon.org/foundation/</link>
		<comments>http://www.scanlon.org/foundation/#comments</comments>
		<pubDate>Wed, 12 May 2010 01:09:47 +0000</pubDate>
		<dc:creator>Scanlon Leadership Network</dc:creator>
				<category><![CDATA[About Scanlon]]></category>
		<category><![CDATA[The Three Scanlon Elements]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.scanlon.org/?p=146</guid>
		<description><![CDATA[The Scanlon Foundation&#8217;s mission is to disseminate information on the Scanlon Principles and practices. Our central focus is to support educational opportunities for leaders who demonstrate interest in leading organizations to realize their full human potential.
A company is rightly judged by its products and services, but it must also face scrutiny as to its humanity. [...]]]></description>
			<content:encoded><![CDATA[<p>The Scanlon Foundation&#8217;s mission is to disseminate information on the Scanlon Principles and practices. Our central focus is to support educational opportunities for leaders who demonstrate interest in leading organizations to realize their full human potential.</p>
<blockquote><p>A company is rightly judged by its products and services, but it must also face scrutiny as to its humanity. − D .J. DePree</p></blockquote>
<p>We are a new foundation (formed in 2003) but we are heirs to a tradition of innovation that goes back to the 1940&#8217;s. We are part of the group of organizations that quietly led the way in labor-management cooperation, open-book management, employee involvement, gainsharing, goalsharing, profit sharing, lean, and servant leadership.</p>
<blockquote><p>The 20th Century has been a hothouse of management fads&#8230;In the meantime one truly big idea has bubbled along since the 1940&#8217;s, never receiving the accolades we regularly bestow on more modest insights. And it&#8217;s surprising considering this one has all the elements of a blockbuster. Its watchwords read like an abstract of 50 years&#8217; worth of business hot buttons: Employee Participation, management-labor cooperation, collaborative problem-solving, teamwork, trust, gainsharing, open-book management and servant leadership. But you probably won&#8217;t recognize one of the best-kept secrets in the management world: The Scanlon Plan.&#8221;</p>
<p>Training Magazine<br />
December 1999</p></blockquote>
<p>Consistent with our mission, we publish books and articles related to Scanlon and sponsor Scanlon related research. We are a nonprofit 501 c (3) supporting foundation that supports and carries out the charitable work of our parent association, the Scanlon Leadership Network.</p>
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		<item>
		<title>Consultancy</title>
		<link>http://www.scanlon.org/consultancy/</link>
		<comments>http://www.scanlon.org/consultancy/#comments</comments>
		<pubDate>Wed, 12 May 2010 01:00:42 +0000</pubDate>
		<dc:creator>Scanlon Leadership Network</dc:creator>
				<category><![CDATA[About Scanlon]]></category>
		<category><![CDATA[The Three Scanlon Elements]]></category>

		<guid isPermaLink="false">http://www.scanlon.org/?p=142</guid>
		<description><![CDATA[The Scanlon Consultancy&#8217;s mission is to provide proven consulting and  training support, helping Leaders create cultures of excellence. Scanlon consultants are endorsed by the board of directors of the Scanlon Leadership Network.  To gain this endorsement a Scanlon consultant must be a proven leader in their area of competence with high ethical standards. [...]]]></description>
			<content:encoded><![CDATA[<p>The Scanlon Consultancy&#8217;s mission is to provide proven consulting and  training support, helping Leaders create cultures of excellence. Scanlon consultants are endorsed by the board of directors of the Scanlon Leadership Network.  To gain this endorsement a Scanlon consultant must be a proven leader in their area of competence with high ethical standards. Consultants who have successfully installed Scanlon plans may also be designated by the board as a &#8220;certified Scanlon consultant.&#8221;</p>
<p><span style="text-decoration: underline;"><strong>We consult and provide training in the following areas:</strong></span></p>
<p><strong>Organizational Excellence and creating &#8220;Best Places to Work.&#8221;</strong><br />
Five companies in the top 25 &#8220;best places to work&#8221; have had Scanlon  plans. Scanlon companies continue to be leaders in their industries,  &#8220;best places to work&#8221;, and &#8220;most admired.&#8221; We have a proven track record  in corporate culture change.</p>
<p><strong>Group Reward Systems</strong><br />
We pioneered gainsharing, goalsharing, and profit sharing systems. We  have more experience than any other group. We can show you how to do  gainplanning and gainmaking, as well as gainsharing.</p>
<p><strong>Involvement and Cooperation</strong><br />
Scanlon created some of the very first joint Labor-Management systems.  We believe in cooperation. We also are leaders in Employee Involvement  having created some of the first team based systems. Scanlon has over  sixty years experience developing high involvement cultures.</p>
<p><strong>Financial Literacy and Open-Book Management</strong><br />
Scanlon has developed extensive support for helping individuals  understand the financial systems that keep score in business.</p>
<p><strong>Lean and Continuous Improvement</strong><br />
Scanlon developed one of the most successful suggestion or continuous  improvement systems. Today, Scanlon companies are also highly  accomplished in lean and six-sigma. We can teach you the tools, and we  can help you create a lean culture of continuous improvement.</p>
<p><strong>Leadership Development &amp; Servant Leadership</strong><br />
Servant Leadership is part of everything we do. We have assessment,  mentoring and development programs to help servant leaders succeed.</p>
<p><strong>Employee Satisfaction and Engagement Surveys</strong><br />
We provide a wide variety of on-line and paper assessments. We can  customize, administer, and report results at a fraction of the cost of  other organizations.</p>
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